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    FAQ

    Shipping/Returns

     Yes, we have a comprehensive freight system to deliver to any address in Australia.

    Yes. We have a comprehensive freight system to deliver to any address in New Zealand. 
    Freight fees do apply and these will be automatically calculated for you at checkout based on your delivery address.

    If for any reason you are not completely satisfied with your purchase, you can return your item(s) within 30 days of purchase. All items need to be in the original packaging and return freight is to be paid by the purchaser. Sale items are final sale.

    Intelligent Clothesline Product Information

    All Topline Intelligent clothes lines are made in China.

    The TopLine Clothes Lines come in 3 different base sizes, 80, 120 and 150cm.

    There is a size to suit every laundry, and whether you are in a 1-bed unit or a 5-bedroom house, we offer a suitable laundry solution.

    Either a professional or a home handyman can easily install TopLine intelligent indoor clothes drying lines. As TopLine products need to be hardwired, it is recommended that you get a qualified electrician to complete the electrical installation.

    We offer a 2 year parts and labour warranty on the unit and 5 years parts on the electric motor. TopLine products are vigorously tested for durability, with the mechanism being tested in the laboratory.

    Tests are carried out on the lift components and are tested continuously.

    Our clothes lines are innovative, using smart technology for simplicity of use. Our lines are used for indoor drying, so there are no messy looking airers on the balconies of apartment blocks, no washing lines on display on waterfront properties, no more floor space wasted with washing hanging on airers, just nice and tidy clothes lines keeping your wet clothes out of sight.

    Our lines can be used in out of the weather areas as well, so if you have an outdoor area that is suitable, you can take advantage of that space as well.

    Our clothes lines have a fan for cool drying and heater for warm air-drying, which makes our clothes lines unique in the Australian market.

    We sell to everyone and have a warehouse with stock ready to deliver.

    Our clothes lines are very popular for those living in apartments, allowing you to dry your washing without upsetting the body corporate for having it out on the balcony.

    TopLine has an overheating protection; this feature will turn the unit off if someone happens to overload it with too much weight. It will also turn off if it is continually put up and down. The unit will be operational again after 15 minutes.

    The unit has a limiting switch that will only allow the unit to lift 35 kg.

    The TL150 unit is also installed with a motion sensor when the UV lamp is on, if there is movement under the unit whilst the UV lamp is on, it will turn off automatically. The UV lamp will also turn off automatically after 30 minutes of use. There is also an automatic timer on the heater and fan; it will turn off after 3 hours if left on.

    When the unit is lowered it has an obstacle sensor; it will stop lowering if it senses anything in the way.

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    TopLine intelligent indoor clothes drying lines can be installed outside as long as it is not in the weather.

    Check with your local electrician to make sure that it will be safe to install in the location that you want.

    The units are quite light, only weighing between 16 – 18kgs.

    Yes, with the extension poles you can put a queen size sheet on the TopLine 150 model.

    If you hang your shirts or dresses on a hanger, you will reduce the amount of wrinkles in the clothes, making them easier to press or not iron at all.

    You can easily control the functions of the clothes line with a wireless remote control which is included with every unit.

    They are made from strong lightweight aviation aluminium and stainless steel cabling.

    All Topline 80, 120 and 150 models require 10amp feed (power rating 880 watts) 

    Yes, when the heater is turned on the fan turns on with it to assist in air circulation. The fan can be on by itself as well. This will move the ambient air around to further assist in drying your clothes.

    Topline clotheslines have a blue light which flashes when it is searching for a WiFi connection and again when it has connected. A green light will appear when the fan is activated and a red light will turn on when the heater is on.

    The UV light is a feature only available on the Topline 150. If you have a Topline 80 or 120, this feature will not be found so do not be alarmed if there is no symbol on the remote!

    No, the UV light is a feature exclusive to the Topline 150